PRIVACY NOTICE

Effective Date: August 20, 2026

Protecting personal information is an important responsibility. We are committed to respecting the privacy of individuals who interact with our websites, digital services, stores, customer support channels, online accounts, social media pages, and other customer engagement platforms. This Privacy Notice explains the types of information that may be collected, how information may be used, when it may be shared, and the choices individuals may have regarding their personal data.

This notice applies to information collected through online platforms, purchases, account registrations, communications, promotions, customer interactions, and other services. By using our websites, purchasing products, creating an account, participating in programs, or contacting support, individuals acknowledge the practices described in this notice.

Personal information may be provided directly by customers during different interactions. This may include names, email addresses, telephone numbers, billing information, shipping details, account credentials, and other contact information. Individuals may provide these details when placing an order, creating an account, joining a rewards program, subscribing to updates, requesting assistance, submitting feedback, or communicating with us. The information collected may be used to process requests, manage accounts, complete purchases, provide customer service, and communicate important information.

Information related to purchases and transactions may include product selections, order history, payment details, delivery information, returns, exchanges, and communications connected to purchases. This information helps support order fulfillment, customer assistance, transaction management, and improvements to the overall shopping experience. Payment information may be processed through trusted third-party providers that maintain their own privacy and security practices.

Customers who participate in loyalty programs, promotional activities, or membership services may provide information necessary to operate those programs. This may include account information, participation details, purchase activity, preferences, and related benefits. Service providers assisting with these programs may process information only as necessary to support the requested services.

When customers purchase items for another person or request delivery to a different recipient, information about that recipient may be collected. This may include names, contact details, and delivery information. Such information is used only to complete the requested transaction and may be shared with fulfillment or delivery partners involved in providing the service.

Information may also be collected through interactions on social media platforms. Depending on account settings and the content made available, this may include usernames, profile details, comments, images, reactions, or other publicly shared information. This information may help us communicate with customers, understand engagement, improve services, and evaluate customer preferences.

Customer communications may provide additional information. Emails, phone conversations, online messages, reviews, surveys, and feedback submissions may be maintained when appropriate. These communications help address questions, resolve concerns, improve customer experiences, evaluate service quality, and maintain accurate records.

Certain information may be collected automatically when individuals use online services. This may include device information, browser type, operating system, IP address, approximate location information, pages viewed, website interactions, referral sources, and usage activity. These details help maintain website performance, improve security, identify technical issues, prevent fraudulent activity, and understand how visitors use digital platforms.

Cookies and similar technologies may be used to improve website functionality and provide a more convenient experience. These tools may help remember preferences, maintain shopping features, measure website activity, analyze marketing performance, and provide relevant content. Similar technologies, including tracking pixels and scripts, may be used within websites or electronic communications to better understand interactions and improve services.

Collected information may be used for legitimate business purposes, including processing orders, providing customer assistance, managing accounts, improving products and services, analyzing customer needs, maintaining security, preventing fraud, meeting legal obligations, and communicating promotional information where permitted.

Personal information may be shared with trusted service providers that support business operations. These may include payment processors, technology providers, logistics companies, fulfillment partners, customer support providers, analytics services, marketing partners, contractors, and other organizations that provide necessary services. These parties may be required to handle information according to applicable privacy, security, and contractual requirements.

Information may also be disclosed when required by law or when necessary to protect legal rights and interests. This may include responding to legal requests, complying with regulations, investigating suspected fraud, protecting customers or employees, enforcing agreements, or supporting legal proceedings. Information may also be transferred as part of a business transaction, including mergers, acquisitions, reorganizations, financing activities, or transfers of assets.

Customers should understand that information voluntarily shared in public areas may become available to others. Reviews, comments, photographs, social media content, and other public submissions may be viewed or used according to the settings and policies of the relevant platform. Individuals should consider carefully before sharing personal information publicly.

Where legally permitted, information from different sources may be combined to better understand customer needs and improve services. Information from purchases, account activity, website usage, communications, and other interactions may be reviewed together to support operational improvements, customer experiences, and appropriate personalization.

Privacy rights depend on applicable laws and individual circumstances. In certain regions, individuals may have rights to request access to personal information, request corrections, ask for deletion, limit certain processing activities, or manage preferences regarding specific types of data use. Available rights and procedures may differ depending on location.

Requests involving personal information may require identity verification before action can be taken. Verification measures help protect personal data from unauthorized requests and may involve information associated with an account, purchase history, or other relevant details. Some requests may be limited by legal requirements or applicable exceptions.

Individuals may unsubscribe from promotional communications by following the instructions included in those messages or contacting us directly. Choosing not to receive marketing communications does not prevent necessary service-related messages, including order updates, account notifications, security notices, or other essential communications.

Cookie preferences may be managed through browser settings or available privacy controls. Disabling certain technologies may affect website functionality, including shopping features, account services, personalization options, or interactive tools. Mobile device users may also adjust certain permissions through their device settings.

Personal information is retained only for as long as necessary to support the purposes for which it was collected or to satisfy legal, operational, contractual, security, and business requirements. When information is no longer needed, it may be deleted, anonymized, or securely stored according to appropriate practices.

Reasonable administrative, technical, and physical safeguards are used to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no digital system or method of electronic transmission can guarantee complete security. Individuals should protect account credentials and notify us if they believe unauthorized activity has occurred.

Online services are not intended for children under the age of 13, and personal information from children is not knowingly collected without appropriate authorization when required by law. If improper collection is identified, reasonable actions will be taken to address the situation.

Some online services may contain links to external websites or platforms. These third-party services operate independently and may have different privacy practices. Individuals should review the privacy statements of external services before providing personal information.

Information may be processed in the United States or other locations where service providers operate. Privacy protections may vary between countries, and appropriate safeguards will be applied when required by applicable laws.

This Privacy Notice may be updated periodically to reflect changes in technology, business operations, services, or legal requirements. Updates will include a revised effective date when significant changes are made. Individuals are encouraged to review this notice regularly.

For questions, privacy requests, or additional assistance regarding personal information, please contact us at [email protected] or call 1-800-634-8573. Our mailing address is 6295 SAGE AVE FIRESTONE, CO 80504.

We remain committed to responsible information practices, transparency, and protecting personal privacy. Through careful data management, appropriate safeguards, and clear communication, we strive to provide reliable services while respecting the privacy expectations of everyone who interacts with us.